For owners of traditional brick and mortar stores, the rules of customer relations are almost universal. There are things you just dont do, or you risk losing every potential sale. But, as business expert Rick Wilson, Executive Vice-President of MivaMerchant points out, online businesses often unwittingly break the rules and lose sales because of it.What are these often simple mistakes that they are making, and why do they have such a profound effect upon sales? Watch this show forbusiness sales tips, to find out the answers to these questions, and more on:- The number one mistake online e-tailers are making. \n- Why customers wont stand for it\n- And when the best time for customer account creation is \n\nSee more business news television shows and get even more of the best expert business advice from Rick Wilson at http://www.yourbusinesschannel.com\nFind out more about the very latest show releases, as well as other yourBusinessChannel news by visiting our blog at http://www.yourbusinesschannel.com/blog.aspx business, ecommerce, sales, success, tips, tutorial, ybc-tv, ybc.tv